Student Devices for Virtual Learning 

Every student in 3rd through 12th grade in Rockdale County Schools is issued a Dell Windows 10 laptop to support learning activities. New students will call the school at (770.483.3371) or complete the technology request form (Click here) to schedule an appointment to checkout their device and participate in a short orientation session. 

 

Need Technical Help? 
 
Here is some guidance on getting past the most common issues:
 

1) "Website blocked", "This page cannot be reached" or "Lightspeed error" when trying to access assigned work: 
School laptops use the "Lightspeed" filter to block inappropriate content. These errors mean that the filter is not connected. To correct this, do the following
 

-Begin first by completely shutting down the laptop and restarting.

-When the sign-in screen comes up, DO NOT LOG IN YET. First, click the wireless signal icon in the  bottom right and connect to your wireless network. Wait until the network is "Connected" before  continuing.

-Now, log into the laptop as usual. If you open a web browser, it should work now. (Check both Chrome  and Edge. Use one if the other doesn't work.)

2) If you have questions about assignments or teacher directions or logging into a resource assigned by a teacher, please contact them. 

-Parents: Click here to Contact a Teacher 

-Students should contact teachers through messages in itsLearning.

3) Need technical help? 

-Parents: Click here to access the RCPS Technical Help Resources

-Students: Login into ClassLink to find the Student Tech Help

 

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